Shipping policy
LEGAL NOTICE
Site Publisher
This website is published by:
Tithan Courtage
Sole Proprietorship (Auto-Entrepreneur)
SIRET: 843 740 416 00022
VAT number: FR52843740416
Head Office: 23 avenue de la Plage, 40200 Mimizan, France
Email: contact@xnexorax.com
The Xnexorax online store is operated by Tithan Courtage and is part of the network of e-commerce shops developed under the brand name "Louisa Shop."
Publication Director
The publication director is the legal representative of Tithan Courtage.
Website Hosting
The site https://xnexorax.com is hosted by:
Shopify Inc.
150 Elgin Street, Suite 800
Ottawa, Ontario K2P 1L4
Canada
Website: www.shopify.com
Phone: +1 613-241-2828
Activity
Xnexorax is an e-commerce store specializing in the online sale of innovative and useful everyday products.
The store is operated by Tithan Courtage under the brand “Louisa Shop,” a collection of online stores managed centrally.
The store is intended for both French and international customers. All orders are processed from France.
Intellectual Property
All content on the site (texts, images, illustrations, videos, logo, design…) is the exclusive property of Tithan Courtage, unless otherwise stated.
Any reproduction, distribution or unauthorized use is strictly prohibited.
Personal Data
Personal data may be collected on the site during browsing, order placement, or newsletter subscription.
They are exclusively used internally for the proper functioning of the store (order processing, customer service, email communications).
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, and delete your personal data.
You can exercise this right by sending an email to: contact@xnexorax.com
For more details, please consult our Privacy Policy.
Cookies
The Xnexorax site uses cookies to improve the user experience and for statistical purposes (e.g., via Google Analytics).
You can accept or refuse their use via the cookie management banner.
Shipping Policy - Louisa Shop
At Louisa Shop, we are committed to providing a smooth and pleasant shopping experience. That’s why we offer free shipping on all our products, with an estimated delivery time of 2 to 8 business days.
Processing Time All orders are processed within 1 to 2 business days. Please note that orders are not shipped or delivered on weekends or holidays.
Shipping Methods We use reliable delivery services to ensure your products arrive safely and on time. Shipping methods may vary depending on the destination and service availability.
Order Tracking Once your order has been shipped, you will receive a confirmation email containing tracking information. You will be able to monitor the delivery status in real-time.
Shipping Restrictions We currently ship only within mainland France. If you wish to arrange delivery outside of this area, please contact us to discuss available options.
Damaged or Lost Items If you receive a damaged product or if your order is lost during shipping, please contact us immediately. We will work with you to resolve the issue and ensure your full satisfaction.
Customs and Taxes For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and must be paid at the time of delivery.